CricketBaji Privacy Policy – How your personal information is collected, used, and kept secure

Protecting your personal information is not just a legal obligation for CricketBaji – it is a core part of our commitment to you. We believe you have the right to know where your data goes, how it is used, and how securely it is held. That is why this entire policy is written in plain, accessible English – with no complex legal language.

1What information do we collect?

CricketBaji collects two types of information from you – what you provide directly, and what is automatically gathered as you use the platform.

We never collect your national ID or passport details without a security verification process. This information is used solely for KYC (Know Your Customer) verification.

2How Is Your Information Used?

CricketBaji uses your information only for specific purposes. We never use your data beyond what is necessary.

• To create and manage your account and ensure its security.
• To process financial transactions and prevent fraud.
• To suggest games and offers tailored to your preferences.
• To provide customer support services.
• To improve platform security and performance.
• To comply with legal obligations and adhere to applicable regulations.
• To keep you informed about important updates and promotional offers (with your consent only).

3Sharing Data with Third Parties

CricketBaji does not sell your personal information to third parties. However, limited data may need to be shared in certain specific situations:

• Payment Processors: Required information is shared with payment gateway providers to process deposits and withdrawals.
• Game Providers: Limited data may be shared with providers such as Pragmatic Play and Evolution Gaming to deliver game services.
• Identity Verification Services: Information is shared with approved verification service providers for the KYC process.
• Legal Authorities: Information may be required to be disclosed in response to legal demands from law enforcement authorities.

4Cookies & Tracking Technologies

CricketBaji uses cookies and similar tracking technologies on its website and app to help improve your experience.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Performance Cookies: Monitors platform speed and performance.
• Functionality Cookies: Remembers your preferences such as language and theme.
• Analytics Cookies: Used to analyze usage patterns and improve our services.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent some features of CricketBaji from working properly.

5Data Protection Measures

CricketBaji uses industry-leading technology to protect your information:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Secure Server: All data is stored in internationally certified data centers.
• Two-Factor Authentication: Two-factor authentication is available to help secure your account.
• Regular Audits: Regular audits are conducted by independent security experts.
• Access Controls: Only authorized staff can access data on a need-to-know basis.

6Data Retention Period

CricketBaji does not retain your information indefinitely. Data is stored and deleted according to defined rules:

• Data for active accounts is retained for as long as the account remains open.
• Data from closed accounts is typically retained for up to 5 years as required by law.
• Financial transaction records are retained for the period required under applicable regulations.
• Marketing data will be removed at any time upon your request.

7Your Rights

You have certain fundamental rights regarding your personal information on CricketBaji:

• Right to Know: You have the right to know what information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you can request a correction.
• Right to Erasure: You can request deletion of your data in certain circumstances.
• Right to Restrict Processing: You can request that processing of your data be temporarily restricted in certain circumstances.
• Right to Opt Out: You can opt out of marketing communications at any time.

To exercise this right, contact our support team. CricketBaji will endeavor to respond within 30 days.

8International Data Transfers

CricketBaji is an international platform. Your information may be processed and stored on servers located in different countries. Regardless of where your data is transferred, the protections in this privacy policy always apply. We ensure that all international data transfers comply with international data protection standards.

9Children's Privacy

CricketBaji is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

10Policy Updates

CricketBaji may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. Significant changes may also be communicated by email. Continuing to use CricketBaji after a policy update constitutes your acceptance of the revised policy.